🛡 Safe Gaming

b899 Responsible Gaming — Your safety is our priority

Gaming is for fun — not for problems. b899 gives you everything you need to play safely, mindfully, and in control.

21+
For ages 21 and above only b899 is an adult platform. No person under the age of 21 may register or play on this site. We are firmly against underage gambling.

Why is responsible gaming important?


Online gaming is a form of entertainment — it should never be seen as a source of income. b899 believes that gaming truly brings joy only when each player plays mindfully and within their means.

We know that for some people gaming can become problematic over time. That is why b899 provides a range of protective tools to give you full control — from setting deposit limits to self-exclusion.

On this page you can learn how to play safely, what the signs of problematic behaviour are, and where to get help if you need it.

Remember: Gaming is for entertainment. Before placing any bet, ask yourself — can I afford to lose this money? If the answer is no, stop.

Remember: Decide the length of your gaming session yourself. Take regular breaks and never play when you are tired or under stress.

b899 Safety Tools


Set Deposit Limits

Set your own limit on how much you can deposit daily, weekly, or monthly. Once set, the limit takes effect immediately. To raise a limit, you must wait 48 hours after making the request — this protects you from making impulsive decisions.

Time-Out

If you feel you need a break, temporarily close your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or place bets. Your account is reactivated automatically when the break ends.

Self-Exclusion

If you feel gaming is causing problems in your life, apply to close your account for 6 months to 5 years, or permanently. During this period b899 will not send you any promotional communications either.

Account Security

Use a strong password to keep your account secure. Never share your login details with anyone. Avoid giving family members or friends access to your account.

Review Gaming History

You can view your complete betting history and details of deposits and withdrawals at any time. Review your own spending patterns regularly — it is one of the most effective ways to stay aware.

Protection for Minors

If there are children or teenagers in your home, use parental control software on your device. b899 never allows anyone under 21 years of age to play.

Signs of Problematic Gaming


If any of the following apply to you, think seriously about it and seek support:

  • Repeatedly playing to try to win back lost money ("chasing losses")
  • Trying to stop or cut down on gaming but being unable to
  • Hiding your gaming from family or friends
  • Spending money on gaming by cutting back on daily essentials (rent, food, bills)
  • Feeling restless, agitated, or irritable when not gaming
  • Spending time on gaming at the expense of work, studies, or relationships
  • Taking out loans or borrowing money from others to fund gaming
  • Using gaming to cope with low mood, loneliness, or stress

Tips for Safe Gaming


01
Set a budget Decide how much you will spend before you start playing and stick to that limit.
02
Limit your time Decide in advance the maximum amount of time you will play in each session.
03
No decisions based on emotion Never play when angry, frustrated, or under the influence — your ability to make decisions is reduced.
04
Do not count on winning Winning is not guaranteed in gaming. The outcome of every bet is random.
05
Take regular breaks Do not play for long stretches without stopping — make a habit of taking a break every hour.
06
For entertainment only Do not expect to earn income from gaming — it is entertainment, not an investment.

How to Use the Safety Tools?


All of b899's responsible gaming tools are available within Account Settings. Simply log in, then go to the "Responsible Gaming" menu.

Deposit Limits: Set separate maximum deposit limits for daily, weekly, and monthly periods. Lowering a limit takes effect immediately, while requests to raise a limit remain pending for review.

Time-Out: Take a break from your account for a set period. Options of 24 hours, 7 days, 14 days, or 30 days are available.

Self-Exclusion: Apply for self-exclusion for a long-term break. The minimum period is 6 months. Once this request is submitted it cannot easily be cancelled.

If you have any issues or need support, contact the b899 support team directly — they are available 24/7.

Need Help?

Live Chat Support Support is available 24/7 in Bengali and English. Log in to your account and start a chat.
Email Support [email protected] — Send any request related to responsible gaming.
Privacy Assured All your information is kept completely confidential. Protected by SSL encryption.

Deposit & Withdrawal Limits & Rules


Minimum Deposit

The minimum deposit amount across all payment methods at b899 is ৳200. This limit has been set with small-budget players in mind — so that no one spends beyond their means.

Minimum Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 15 minutes to 2 hours. Funds are sent directly to your account via bKash, Nagad, Rocket, and Upay.

Please note: b899 only supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Use your own payment method — using someone else's account is not allowed.

Frequently Asked Questions


Log in to b899, go to Account Settings, and find the "Responsible Gaming" section. From there you can set daily, weekly, or monthly deposit limits separately. Lowering a limit takes effect immediately; to raise a limit you must wait 48 hours after making the request.

Yes. As soon as your self-exclusion request is submitted, any withdrawable balance in your account will be returned to your registered payment method. Email the support team about this at: [email protected]

Time-Out is a short-term break (24 hours to 30 days) — your account is reactivated automatically when the period ends. Self-exclusion is long-term (minimum 6 months) and more strict — even after the period ends, a specific process must be followed to reactivate the account.

If you think someone you know is struggling with a gaming problem, talk to them directly and with empathy. The b899 support team can let them know about the right information and tools. Email [email protected] or reach out via live chat.

No. b899 strictly does not allow anyone under 21 years of age to play. Age is verified at registration and identity documents may be requested in cases of doubt. If underage gaming is suspected, the account is suspended immediately.

Log in to b899 and go to the "Transaction History" or "Gaming History" section to view your complete betting record and details of deposits and withdrawals. Reviewing this information regularly is a good responsible gaming habit.

Play safely, enjoy the fun

All types of games are available at b899 for entertainment — play mindfully and stay within your limits.

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